Return and Refund Policy
At Musical Works, your satisfaction is important to us. If you are not completely happy with your purchase, please review our return and refund guidelines.
Returns
- Eligibility: Returns are accepted within [30 days] of delivery for unused items in their original condition and packaging.
- Non-Returnable Items: Items marked as "Final Sale" and [specific items like reeds, strings, etc.] cannot be returned.
- Return Process: To initiate a return, please contact us at [Your Contact Email] with your order number. We will provide you with return instructions.
Refunds
- Once we receive and inspect your returned item, we will notify you of the refund status.
- Refund Method: Approved refunds are processed back to your original payment method within [5-7 business days].
- Shipping Fees: Original shipping charges are non-refundable, and return shipping is at the buyer’s expense unless the item was defective or incorrect.
Exchanges
For defective or incorrect items, please contact us within [7 days] of receipt, and we will arrange for a replacement or refund at no extra cost.
Contact Us
For questions about returns and refunds, reach out to us at:
- Email: support@musicalworks.in